Return Policy

Returns, Refunds and Exchanges

How To Return An Item

Thank you for shopping with House of KayElle.  We take pride in our merchandise and want you to be well pleased with your order.  If for some reason you are not satisfied with your purchase, you may return the unused item in its original packaging within 10 days of delivery for a store credit only.  We do not provide refunds for any reason.  All returns are process within 5-7 business days of receipt; once processed, a store credit will be emailed to you for the amount paid minus shipping cost.

Exchanges are only allowed for the same item in a different size only.

**All sale items, discounted items, and clearance items are non-exchangeable and non-returnable**